(a) Personal Data
We receive information from and on behalf of customers when they use the Service, including but not limited to Personal Data, Usage Data, Tracking Cookies Data and data from other sources (all defined below and collectively referred to as “Data”). For such Data, the customer is the “data controller” (for purposes of GDPR) or the “business” (for purposes of the CCPA).
(b) Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device (“Usage Data”).
This Usage Data may include information such as your computer's Internet Protocol address (IP address), internet service provider (ISP) information, operating systems, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, general location information, and other diagnostic data. When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We may use Usage Data to analyze website traffic to the Service, and to diagnose problems with our server, administer the website, or display content according to your preferences.
(c) Data from Other Sources
We may obtain information about you from other sources, including third-party services and organizations (including third parties you use to interact with the Service) to supplement information provided by you. This additional information allows us to verify information that you have provided to us for fraud prevention, marketing, underwriting, risk management, business intelligence and other internal purposes.
(d) Tracking Cookies Data
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
(a) Session Cookies: We use Session Cookies to operate our Service.
(b) Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
(c) Security Cookies: We use Security Cookies for security purposes.
(d) Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
03. Use of Data
We use the collected Data for various purposes:
To register you as a user of the Service;
To provide and maintain the Service;
To notify you about changes to our Service;
To allow you to participate in interactive features of our Service when you choose to do so;
To provide customer support;
To gather analysis or valuable information so that we can improve our Service;
To enforce our Terms of Service, and our Agreement with you;
To monitor the usage of our Service;
To detect, prevent and address technical issues with the Service;
To fulfill any other purpose for which you provide Data;
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
To provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
To improve the Service, to develop new products or features, and to enhance its quality;
To help prevent, detect, investigate and report fraud or security incidents related to your use of the Service;
in any other way we may describe when you provide the information; and
for any other purpose with your consent.
04. Third-Party Service Providers
We may employ or engage third party companies and individuals to facilitate our Service (“Service Providers”), to perform Service-related functions or to assist us in analyzing how our Service is used, including but not limited to:
(a) To manage, improve and optimize the Service;
(b) To automate the development of the Service (Including CI/CD Tools) for the performance of obligations arising from our Agreement with you;
(c) To process payments and requests for services (see Section 08, below);
(d) To provide you targeted advertising based on your interests;
(e) To provide you with products, services, offers, newsletters, promotions, etc.; and
(f) To monitor and analyze the use of our Service (including, without limitation, the following third-party providers):
- PostHog, Inc. - https://posthog.com/privacy
- GitHub, Inc. - https://docs.github.com/en/site-policy/privacy-policies
- Amazon Web Services, Inc. - https://aws.amazon.com/privacy/
- Metabase - https://www.metabase.com/privacy
- OpenAI OpCo, LLC - https://openai.com/policies/privacy-policy
- Eigen, Inc. dba Stack AI - https://stack-ai.com
- Anthropic PBC - https://legal.anthropic.com/#privacy
These third parties have access to your Personal Data only to perform these tasks on our behalf, and are not authorized by us to disclose it or use it for any other purpose.
05. Retention of Data
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods. We are under no obligation to store Personal Data indefinitely, and disclaim any liability arising out of, or related to, the destruction or deletion of such Personal Data.
06. Transfer of Data
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
08. Disclosure of Data as Required or Permitted by Law
We may disclose personal information that we collect, or you provide as may be required pursuant to judicial or governmental subpoenas, warrants, or orders, or to protect us from legal liability. We reserve the right to use, disclose and/or share your Personal Data in the following circumstances, without limitation:
Disclosure for Law Enforcement.
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or inresponse to valid requests by public authorities.
If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.
Under certain circumstances, we disclose your Personal Data to prevent or investigate possible wrongdoing in connection with the Service.
We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors). These payment processors are obligated to adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, to help ensure the secure handling of payment information. The payment processors we work with include, without limitation:
09. Security of Data
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
10. Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security, and you provide this information at your own risk.
ACCORDINGLY, WE DISCLAIM LIABILITY FOR THE THEFT, LOSS OR INTERCEPTION OF, OR UNAUTHORIZED ACCESS OR DAMAGE TO, YOUR DATA OR COMMUNICATIONS BY USING THE SERVICE. YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND ASSUME THESE RISKS.
To the maximum extent allowed by applicable law, you agree and acknowledge that we will not be liable or responsible if any information about you is intercepted, accessed, and/or used by an unintended recipient. You agree that you will contact and notify us immediately if you have reason to believe that the security of your Personal Data has been compromised.
11. Protected Health Information - HIPAA
We are not a health plan, healthcare clearinghouse or healthcare provider, or otherwise a “covered entity” as defined or contemplated by The Health Insurance Portability and Accountability Act of 1996, as amended (HIPAA). You acknowledge and agree we are not obligated to comply with HIPAA rules requirements regarding privacy and security of “Protected Health Information” (ePHI) that we may be provided pursuant to your use of the Service. You are solely responsible for ensuring that your use of the Service complies with all applicable laws and regulations, including HIPAA. If we become aware that you have transmitted ePHI in any manner through the Service in violation of this Agreement or HIPAA, you acknowledge and agree that: (a) we may delete the ePHI without notice to you and without us incurring any liability to you, and (b) you agree to pay any costs or fees associated with that ePHI deletion.
12. For Residents of the EU and EEA -- Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by General Data Protection Regulation (GDPR). – See more at https://eur-lex.europa.eu/eli/reg/2016/679/oj , In certain circumstances, you have the following data protection rights:
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at email@example.com.
In certain circumstances, you have the following data protection rights:
the right to access, update or to delete the information we have on you;
the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;
the right to object. You have the right to object to our processing of yourPersonal Data;
the right of restriction. You have the right to request that we restrict the processing of your personal information;
(the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;
the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;
Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide Service without some necessary data.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at firstname.lastname@example.org.
13. Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)
According to CalOPPA we agree to the following:
users can visit our site anonymously;
users are able to change their personal information by emailing us at email@example.com.
By using the Service, you acknowledge and agree that we do not recognize or respond to browser- initiated Do Not Track signals, as the internet industry is currently still working on Do Not Track standards, implementations, and solutions.
14. For Residents of California -- Your Data Protection Rights under the California Consumer Privacy Act (CCPA)
If you are a California resident, you are entitled to learn what data we collect about you, ask to delete your data and not to sell (share) it. Your data protection rights, described above, are covered by the CCPA, short for the California Consumer Privacy Act. To find out more, visit the official California Legislative Information website. To exercise your data protection rights pursuant to the CCPA, you can make certain requests and ask us:
What personal information we have about you. If you make this request, we will return to you:
The categories of personal information we have collected about you.
The categories of sources from which we collect your personal information.
The business or commercial purpose for collecting or selling your personal information.
The categories of third parties with whom we share personal information.
The specific pieces of personal information we have collected about you.
A list of categories of personal information that we have sold, along with thecategory of any other company we sold it to. If we have not sold your personal information, we will inform you of that fact.
A list of categories of personal information that we have disclosed for abusiness purpose, along with the category of any other company we shared it with.
Please note, you are entitled to ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to the personal information we collected about you in the previous 12 months.
To delete your personal information. If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain functions that require your personal information to operate.
To stop selling your personal information. If you are a California resident, you may opt-out of the sale of your personal information.
To stop sharing your personal information. If you are California resident, you may opt-out of the “sharing”of your personal information (defined as the targeting of advertising to a consumer based on the consumer’s personal information obtained from the consumer’s activity across websites).
Please note, if you ask us to delete or stop selling your personal information, it may impact your experience with us, as you may not be able to participate in certain aspects of the Service which require the usage of such Data to function. However, we will not discriminate against you for exercising your rights.
To exercise your California data protection rights described above, please send your request(s) by email to: firstname.lastname@example.org
15. For California Residents -- California Shine the Light Law
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits California residents, one time per calendar year, to request information regarding the disclosure of your Personal Data (if any) to third parties for the third parties’ direct marketing purposes in the preceding calendar year. To exercise your rights under this section, please send your request by email to: email@example.com
16. Children's Privacy
Our Services are not intended for use by children under the age of 13 (“Children”). We do not knowingly collect personally identifiable information (as that term is defined in the Children’s Online Privacy Protection Act (COPPA)) from Children under 13. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we will delete the personal information to the extent required by COPPA.
We do not knowingly process Personal Data of EU residents under the age of 16 without the consent of a parent or legal guardian. If we become aware that we have collected Personal Data from an EU resident under the age of 16 without parental consent, we will take reasonable steps to delete it as soon as is practicable.
18. Contact Us